Privacy Policy

Last updated September 1, 2026

What we collect

Your email address and name (for sign-in), the manifests and items you upload, your research activity, and usage records needed for billing and abuse prevention. Payment card details go directly to Stripe and never touch our servers.

How research works

Item descriptions you upload are sent to our AI provider (Anthropic) to identify products and gather public sold-listing evidence. Your free-text research instructions stay scoped to your own runs and never appear in other accounts' research.

Deletion

The account owner can delete the account at any time from the Billing page — no email, no waiting. Deletion removes the account, its members, hauls, manifests, items, listings, orders, notifications, and billing records, and signs everyone out.

Product research evidence (prices, dates, public listing links) is factual, contains no personal data, and is what every other account's answers are built on, so it remains in the shared evidence pool. What is severed is every tie to you: the account and user who triggered each research run, and any free-text instructions you wrote.

Export

Owners and admins can export the full account as a single JSON file from the Billing page — hauls, items, listings, orders, ledger, and the research the account paid for. Results are also exportable per haul as CSV.

Retention

Uploaded manifests are kept for as long as the account exists, because the original file is the record behind every number derived from it. Deleting the account deletes them.

Copyright (DMCA)

We store facts about listings — price, date, condition, and the link — not listing text or images. If you believe material accessible here infringes your copyright, send a notice under 17 U.S.C. §512(c)(3) to our designated agent at support@comphound.app, identifying the work, the material, your contact details, and a good-faith statement. We remove infringing material and terminate repeat infringers.

Questions: support@comphound.app · Terms